I called Bio-One after weeks of a horrible smell in our office like an open sewer. We had our HVAC company, 3 different plumbers, a roofer and 3 inspectors go through our building, and NO ONE could find the source of the smell!!! Finally, we had a client refer another plumber to our office. He showed up and did what all the other plumbers had done, but then he went above & beyond his job and was searching around in our drop ceiling. He was in the office where the smell was strongest and to our surprise, he found dead mice and a TON of mouse droppings and nests. I emailed Bio-One and that same day I received a call from Ryan. I explained our situation and he was able to get us on the schedule for an inspection to see if we needed remediation of the mice and their mess. He explained everything to me in great detail during his inspection and was able to get us set up for a clean-up appointment that same week. We had to move it to the following week due to some work deadlines. Kevin & his partner were here yesterday and if I hadn't let everyone in the office know they were here they would have never noticed them. They were very quiet & discreet even while running the machines they had to use including a vacuum cleaner. They were very professional and cleaned up everything after removing 4 drop ceiling tiles, rodent droppings and carcasses. They used a type of fog machine up inside our drop ceiling that dispersed a disinfectant that traveled through the entire building making any & all organic matter 100% inert in case there were any areas the mice were living that we hadn't noticed we wouldn't smell anything anymore. After over 7 weeks of sitting in the office for 12-15 hours a day 7 days a week (tax season we work almost around the clock) there was NO smell! NOTHING! The other people in the far side of the office made comment that their side of the building smelled ""fresher"" this morning and asked me if I had cleaned or vacuumed the common area. I was so happy that everyone noticed the lack of odor. If you need a company for clean-up or remediation I would 100% recommend Bio-One! They were in constant contact with me before & after each visit. While in the building they were extremely professional and polite. They were clean and neat and left the office space cleaner than they found it. They even put up 4 1/2 new ceiling tiles (I provided) to replace the 4 1/2 that they had to remove and dispose of at no charge. Having to deal with this rodent problem in an office full of women was a nightmare but Ryan at Bio-One answered all of my questions and made the removal very easy. I truly appreciate all they did for us! Thank You!!!!

If I could give more than 5 stars I would. Ryan and Dan were so kind, caring, compassionate and informative. They made the hardest moment of our lives so much easier. They truly went ABOVE and beyond. Due to the fact the apartment we wanted cleaned was rented, not owned, there were extra complications. Ryan (who literally just got off a plane) made contact with all necessary parties to help ease the work on my end.They walked me through every single step and were so delicate. I cannot put into words the amount of appreciation I have for them. Thank you so much from the bottom of our hearts ❤️

On the morning of 11/11, Dan, Tristan and Oscar came to my home to start the abatement work under my home. They wasted no time and got started on it, while Dan shared information about process of cleaning up the mess under my home. Two hours later, they got an emergency call and needed to leave for another job. Dan explained to me everything that was going on and that they would be back on Thursday to finish the job. On Thursday, Dan, Tristan and Freedom came and completed the work and again Dan shared all necessary information with me. What started out being a stressful situation was simplified by the outstanding employees of BioOne Delaware. Dan, Tristan, Oscar, and Freedom were professional, kind, helpful and diligent representatives of BioOne Delaware!!! I would give them 10 stars!!

Ryan and his crew took care of a job for us that would make Mike Rowe proud. Thank goodness for people like this that do dirty work and enjoy it.

Calling Ryan was one of many difficult phone calls I had to make after my late wife's unexpected passing. He, Nick, and Dan did an outstanding job helping me with the clean up after a very painful loss. Not only were they professional about it, they also treated me like I was friends or family during the entire process.

A professional and quick response in a stressful situation. Thank you Ryan and Kristy for coordinating the clean up. Thank you Dan, Oscar and Toby for your hard work at the residence. A clean and safe environment to return home. Thank you. Highly recommend Bio-One of Delaware.

First, Ryan actually answers the phone. No answering machine! Dan and Tristan arrived right on time and went to work. They were fantastic to work with and addressed long standing problems with ease. I'm going to work with them going forward to solve some other problems I'm facing. Great experience.

I can’t say enough GREAT things about Bio One! Ryan, Christy, Dan, Toby, Tristan, Freedom are just wonderful! I lost my husband, was in the midst of downsizing and preparing for a move when I suffered a significant physical set back after two open heart surgeries! There was no way I could ever have accomplished everything my team was able to accomplish in just one day!! I was feeling so incredibly overwhelmed, hopeless and sad until Bio One came to my rescue, literally and figuratively! Compassionate, caring, thoughtful, nonjudgmental, HARD working, dedicated, honest, kind, experienced and knowledgeable! Again, I can’t compliment the team enough!! I am so incredibly thankful I found Bio One and immensely grateful for the burden they took from me, the hope they provided and the kindness extended to me! I highly recommend Bio One! They are fantastic at creating order out of chaos, turning a house back into a home and a stressful environment into a haven! Thank you Tristan, Toby, Dan, Freedom, Ryan and Christy!! YOU ARE THE BEST!