DelawareFentanyl Remediation Services

I called Bio-One after weeks of a horrible smell in our office like an open sewer. We had our HVAC company, 3 different plumbers, a roofer and 3 inspectors go through our building, and NO ONE could find the source of the smell!!! Finally, we had a client refer another plumber to our office. He showed up and did what all the other plumbers had done, but then he went above & beyond his job and was searching around in our drop ceiling. He was in the office where the smell was strongest and to our surprise, he found dead mice and a TON of mouse droppings and nests. I emailed Bio-One and that same day I received a call from Ryan. I explained our situation and he was able to get us on the schedule for an inspection to see if we needed remediation of the mice and their mess. He explained everything to me in great detail during his inspection and was able to get us set up for a clean-up appointment that same week. We had to move it to the following week due to some work deadlines. Kevin & his partner were here yesterday and if I hadn't let everyone in the office know they were here they would have never noticed them. They were very quiet & discreet even while running the machines they had to use including a vacuum cleaner. They were very professional and cleaned up everything after removing 4 drop ceiling tiles, rodent droppings and carcasses. They used a type of fog machine up inside our drop ceiling that dispersed a disinfectant that traveled through the entire building making any & all organic matter 100% inert in case there were any areas the mice were living that we hadn't noticed we wouldn't smell anything anymore. After over 7 weeks of sitting in the office for 12-15 hours a day 7 days a week (tax season we work almost around the clock) there was NO smell! NOTHING! The other people in the far side of the office made comment that their side of the building smelled ""fresher"" this morning and asked me if I had cleaned or vacuumed the common area. I was so happy that everyone noticed the lack of odor. If you need a company for clean-up or remediation I would 100% recommend Bio-One! They were in constant contact with me before & after each visit. While in the building they were extremely professional and polite. They were clean and neat and left the office space cleaner than they found it. They even put up 4 1/2 new ceiling tiles (I provided) to replace the 4 1/2 that they had to remove and dispose of at no charge. Having to deal with this rodent problem in an office full of women was a nightmare but Ryan at Bio-One answered all of my questions and made the removal very easy. I truly appreciate all they did for us! Thank You!!!!

Calling Ryan was one of many difficult phone calls I had to make after my late wife's unexpected passing. He, Nick, and Dan did an outstanding job helping me with the clean up after a very painful loss. Not only were they professional about it, they also treated me like I was friends or family during the entire process.

Ryan (the owner) is extremely compassionate and beyond helpful. He helped us navigate our needs and the needs of the facility. Dan and Oscar arrived promptly and were not only efficient in carrying out the service but were genuinely caring people. They were extremely conscientious in their work and made sure we were taken care of. In an extremely stressful time in our life, they provided comfort. I can't recommend them highly enough. Not only are they great at providing service, but they all are truly beautiful human beings.

On the morning of 11/11, Dan, Tristan and Oscar came to my home to start the abatement work under my home. They wasted no time and got started on it, while Dan shared information about process of cleaning up the mess under my home. Two hours later, they got an emergency call and needed to leave for another job. Dan explained to me everything that was going on and that they would be back on Thursday to finish the job. On Thursday, Dan, Tristan and Freedom came and completed the work and again Dan shared all necessary information with me. What started out being a stressful situation was simplified by the outstanding employees of BioOne Delaware. Dan, Tristan, Oscar, and Freedom were professional, kind, helpful and diligent representatives of BioOne Delaware!!! I would give them 10 stars!!

Bio One is an outstanding company! After a traumatic event, when we were faced with many unpleasant tasks, Bio One came through! Recommended by Victim Services, we turned to them for help during our most difficult days, and they guided us through the daunting task of cleaning and sanitizing our loved one’s home. Professional, yet personable, Ryan walked us through the process and explained every step of the way, even telling my children if the conversation became uncomfortable, to let him know or feel free to walk away. Dan and Oscar did an outstanding job despite unpleasant circumstances. Thank you both for handling this difficult task! Dan even texted me to make arrangements to drop the house key off to me at my home, and took a picture to confirm. If you are using Bio Ones services, it is likely after a traumatic event. Having a professional guide you during a time when you may not be thinking clearly is priceless. Ryan kept in touch and communicated clearly the process and next steps. I know he meant it when he said to reach out with any questions. I would recommend their services a thousand times over! Thank you all again from our family for assisting us and taking one huge task off our plates. We are forever grateful for your assistance!